Privacy Policy
Last Updated: November 14, 2025
1. Information We Collect
1.1 Information About Children
We collect limited information about child players (under 13 years old) necessary for the operation of youth sports teams:
- First name and last initial (or full name with parental consent)
- Jersey number
- Team assignment
- Playing time and game statistics
- Age group or birth year (not full date of birth)
We do NOT collect email addresses, phone numbers, or home addresses from children.
1.2 Information About Adults (Coaches, Parents, Administrators)
- Name and email address
- Phone number (optional)
- Team and league affiliations
- Account credentials (username and encrypted password)
- Payment information (processed securely through third-party processors)
1.3 Automatically Collected Information
Marketing Website: We use cookie-free analytics (Cabin) on our marketing website to understand visitor behavior without tracking individuals. This collects anonymous, aggregated data only:
- Pages visited and referral sources
- General device information (browser type, screen size)
- Country-level location (not precise GPS or IP addresses)
Mobile App: When you use the GameOn! mobile app, we may collect:
- Device information (type, operating system, app version)
- Usage data (features accessed, time spent in app)
- General location (city/state level, not precise GPS)
- Crash reports and performance data
Important: Our marketing website does NOT use cookies for tracking. See our Cookie Policy for details.
2. How We Use Your Information
2.1 Service Provision
- Manage team rosters and schedules
- Track playing time and game statistics
- Facilitate communication between coaches, parents, and administrators
- Generate game reports and season summaries
2.2 Service Improvement
- Analyze app usage to improve features and user experience
- Identify and fix technical issues
- Develop new features based on user needs
2.3 Communication
- Send service-related notifications (game reminders, roster changes)
- Respond to support requests
- Send occasional product updates (you can opt out of non-essential communications)
We do NOT:
- Sell or rent personal information to third parties
- Use children's information for targeted advertising
- Display third-party advertising in the app
- Share information except as described in this policy
3. COPPA Compliance (Children Under 13)
3.1 Parental Consent
Before coaches or administrators can add information about a child under 13, we require them to obtain verifiable parental consent. Coaches must:
- Inform parents about the information that will be collected
- Obtain written or electronic consent from parents
- Maintain records of parental consent
3.2 Parental Rights
Parents have the right to:
- Review the personal information collected about their child
- Request deletion of their child's personal information
- Refuse further collection or use of their child's information
- Revoke consent at any time
To exercise these rights, parents should contact their child's coach or email us at privacy@gameonsports.app.
3.3 Data Minimization
We collect only the minimum information necessary to provide youth sports management services. We do not condition participation in activities on children providing more information than is reasonably necessary.
4. GDPR Compliance (EU Users)
4.1 Legal Basis for Processing
We process personal data based on:
- Consent: You have given clear consent for us to process your personal data
- Contract: Processing is necessary for the performance of our service agreement
- Legitimate Interests: Processing is necessary for our legitimate interests (improving our service, preventing fraud)
4.2 Your Rights Under GDPR
If you are in the EU, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a machine-readable format
- Object: Object to our processing of your data
- Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
4.3 Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at dpo@gameonsports.app.
5. Information Sharing and Disclosure
5.1 Within Your Team/League
Information you enter (rosters, schedules, statistics) may be visible to other authorized users within your team or league, such as:
- Other coaches on your team
- League administrators
- Parents (limited to their own child's information)
5.2 Service Providers
We may share information with trusted third-party service providers who help us:
- Host and maintain our servers (e.g., AWS, Google Cloud)
- Process payments (e.g., Stripe)
- Send emails and notifications (e.g., SendGrid)
- Analyze website usage (Cabin Analytics - cookie-free, privacy-first, COPPA/GDPR compliant)
These providers are contractually obligated to protect your information and use it only for the purposes we specify. Cabin Analytics collects only anonymous, aggregated data and does not track individuals.
5.3 Legal Requirements
We may disclose information if required to:
- Comply with legal obligations (subpoena, court order)
- Protect our rights, property, or safety
- Prevent fraud or illegal activity
- Protect the safety of children or others
5.4 Business Transfers
If GameOn-US-LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you and ensure continued protection of your data.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and password hashing
- Regular security audits and vulnerability assessments
- Access controls limiting who can view personal data
- Employee training on data protection
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.
7. Data Retention
7.1 Active Accounts
We retain your information for as long as your account is active or as needed to provide services.
7.2 Deleted Accounts
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or security purposes.
7.3 Children's Information
Children's information is deleted when a parent requests deletion or when the child ages out of the team (typically at the end of a season), whichever comes first.
8. Your Choices and Controls
8.1 Account Settings
You can update your account information and privacy preferences in the app settings.
8.2 Communication Preferences
You can opt out of non-essential emails by clicking "unsubscribe" in any marketing email. You cannot opt out of service-related notifications (e.g., roster changes, game reminders) while using the service.
8.3 Delete Your Account
You can delete your account at any time through the app settings or by contacting support. Deleting your account will remove your personal information from our active databases.
9. International Data Transfers
GameOn! is based in the United States. If you are accessing the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.
For EU users, we ensure adequate protection through standard contractual clauses approved by the European Commission.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for significant changes)
Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
GameOn-US-LLC
Privacy Team
Email:
privacy@gameonsports.app
Support:
support@gameonsports.app
Website:
https://gameonsports.app
For GDPR-specific inquiries:
Data Protection Officer: dpo@gameonsports.app
For COPPA-specific inquiries (parental rights):
Parents can exercise their rights by contacting: privacy@gameonsports.app